What happens when one the World’s best-known customer focused company's is found out to be.. well, not really as customer focused, as we once believed? How’s about finding out that the same company is so overconfident and arrogant about its product that they allowed a flaw to possibly injury or kill their customers? So what can other customer service( i.e. Real Estate Professionals) providers learn from Toyota’s massive FAIL! Customer Service orientated businesses (which is just … [Read more...]
Chuck Rifae Associate Broker PenFed Realty Group 571-207-6390 Entrepreneur, Real Estate Broker, Avid runner, and soccer dad! 
